One number for your family's health

When illness hits, you'll know exactly who to call.

Ambulance, hospital, tests, medicines, insurance — handled by real people, end to end. You make one call. We run everything else and keep you updated.

A named coordinator, not a call centreUpdates by WhatsApp, every step
A doctor holding a patient's hands with warmth and reassurance
You called CustosRiya picked up · 0:08On it
Ambulance dispatched — ETA 12 min
Hospital bed confirmed & cashless desk briefed
Insurance pre-auth filed — cover verified
Family updated on WhatsApp
All from one call. You stayed with the patient.
The thing nobody tells you

Illness doesn't just hit the patient. It hits whoever picks up the phone.

~50%

of health spending in India is paid out of pocket — before you even count the leave from work, the queues, the paperwork, and the running between hospital, lab, and chemist. Custos is built to carry that load for your family.

Source: widely reported estimates of out-of-pocket health expenditure in India. Figures vary by year and source.

What we do

Three ways we carry the load

One profile unlocks all of it. Set up your family once, and any call covers any of them.

Medical Support

One coordinator runs the whole situation — ambulance, hospital, diagnostics, medicines, equipment on lease, home care — and reports back at every step.

Start with a profile

Diagnostics

Search a test or upload the prescription — we read what's needed, collect from home or the centre, and deliver reports on WhatsApp.

Book a test

Insurance

Have a policy? We file and chase the claim end-to-end. Don't have one? We help you find cover that fits your family — in plain language.

Sort my insurance
Why Custos

Not another app to manage. A team that manages it for you.

Other services hand you a search bar and wish you luck. We do the running — and remember everything, so you never start over.

Real people, end to end

A named coordinator owns your situation from the first call to the final report — not a different agent every time you ring.

One health record

Every report, prescription, and bill for each family member, kept together — ready the moment a new doctor needs the full picture.

Insurance intelligence

We know what your policy actually covers before you spend — and chase the insurer until the money lands.

Nothing slips

Follow-up tests, refills, claim deadlines — we track them so they don't fall through the cracks during a stressful stretch.

One account, everyone in it

Parents, kids, in-laws — all under one number.

Set each person up once. Whoever needs help, whenever, it's the same call and the same team that already knows their history.

Your parentsYour kidsYour in-lawsYou
Three generations of a family together, smiling at home
MMa · 64Hypertension · policy on fileActive
BBaba · 69Diabetes · last test 12 days agoActive
AAarav · 8Vaccinations up to dateActive
+Add a family memberTakes about a minute

Set it up calm, so you're ready when it isn't.

The best time to create your profile is before you need it. It takes a few minutes today and saves you the worst hour of your life later.

Book appointmentCaring for family shouldn't be this hard. · custoshealth.com
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